We hope you love your goodies from The Tipi however if you are not entirely happy with your purchase or you have simply changed your mind you can return unused/unopened and original packaging within 10 days from dispatch for an exchange or refund. Please contact us at naomi@thetipi.co.uk as soon as possible, to let us know you want to return your parcel we will then send you the return address and we’ll happily accept your parcel.

We will process your return on receipt and will normally refund straight away providing you with a hassle free returns service. Please note we cannot offer refunds after this date. Please ensure you return items safely as we cannot be held responsible for items that go astray. We do not offer refunds for delivery cost or return postage cost.

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